Refund & Cancellation Policy

Effective Date: October 2026

Thank you for shopping with MonkeyznMonkeyz Fashion. We strive to provide high-quality products and excellent customer service. Please read our Refund & Cancellation Policy carefully before placing an order.


1. Order Cancellation

Orders may be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled.


2. Returns

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.

To process a return request, the product must:


3. Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–7 business days. The actual time may vary depending on your bank or payment provider.


4. Non-Refundable Items

The following items are generally not eligible for refunds unless they are damaged or incorrect:


5. Exchange Policy

If you receive the wrong size or a defective item, please contact our customer support. Eligible exchange requests will be processed based on product availability.


6. Refund Processing

Approved refunds will be credited to the original payment method used for the purchase. We are not responsible for delays caused by banks or payment providers.


7. Contact Us

If you have any questions regarding cancellations, returns, or refunds, please contact us:

MonkeyznMonkeyz Fashion
Email: monkeyznmonkeyz@gmail.com
Website: https://monkeyznmonkeyz.com